Reward

  1. Try Close out Purejoin POS and Reopen it

IF 1. didn’t fix the issue, proceed to the next

  1. Close IRD by swiping left end to righ
  2. Check WIFI on Customer Display tablet

IF 1. didn’t fix the issue, proceed to the next

  1. Go to iPad Setting
  2. Select Wifi
  3. Touch Image result for ios information iconon Wifi connection name
  4. Look for IP address and write it down
  5. Goto Reward display
  6. Close IRD by swiping left end to right
  7. Open Interactive Customer Display Manager
  8. If the IP address is different, enter the new IP address
  9. Save & Close
  10. Open IRD

If problem is not fixed with above, please contact us.

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Category: Reward

Once the customer sign in, you will have blue icon on the PureJOIN POS(iPad).

That means the customer has signed in and ready to use reward or gain reward.

If the customer left without using any reward, you have to press that blue icon

and press “Clear Customer”, if you don’t, the next customer will be able to use the

reward of the other customer who came earlier.

Also, you can change the reward that customer wish to use by pressing on the

Store Credit on the charge page.

 

For further explanation please click on the link  >> Time Clock and Reward

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Categories: POS, Reward
  1. Click the windows’s button on the bottom left side of the screen.
  2. Click on the settings button on top of the power button.
  3. Click on Devices
  4. Click on Typing
  5. And on the very bottom, turn on the switch under where it says,

“Show the touch keyboard when not in tablet mode and there’s no keyboard attached”.

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Details About Our POS System.

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